We are the one stop workforce services.

What is the Workforce Investment Board?

The Workforce Development Board (WDB) is a local board appointed by the County Executive to transform a historically fragmented assortment of employment and training programs into a comprehensive, aligned and universal system.  The goal is to reposition federal job training as a business-led, market-driven system to improve workforce quality. 

The WDB is responsible to set the policy, which creates an accountable, responsive and customer-focused workforce development system.  The Board working with the County Executive is in the process of accomplishing the following goals as defined by the Federal Workforce Investment Act of 1998 AND THE wORKFORCE iNNOVATION AND oPPORTUNITY aCT OF 2014:

• Ensure training meets business and labor market needs through a system of one-stop service centers and qualified service providers
• Designate, certify, and oversee one-stop operators
• Identify training providers and require that they meet industry standards
• Set local performance measures for the training and employment services
• Establish systems for gathering and publicizing local employment statistics
• Supply information on labor market needs through the one-stop service systems
• Build links among workforce and economic development and related activities
• Set up Youth Councils that encourage youth in need of employment and training services to be successful in school and on the job.
• Create measures of customer satisfaction.

How is the Workforce Development Board Funded?

The WDB is funded by State allocation of Federal Workforce Investment Act (WIOA) money. The first year of operation (July 1,2000 – June 31,2001) is funded with an allocation of approximately $1.6 million dollars.  This level of funding has historically provided services for 700 individuals.   The State allocation funding was formerly governed by the Jobs Training Partnership Act (JTPA) and preceded by CEDA regulations.   The WDB has already supplemented the funding with additional State and local dollars.  As a new way of determining customer needs and providing services which add value evolves, the WDB remains committed to determining the “return on investment” of its funds.  

While the WDB is empowered to set policy for the universal workforce development system, it is directly responsible to determine how to invest the WIOA funds.  Funds can be used to provide services to individuals seeking employment but experiencing difficulty and to businesses seeking to upgrade skills.    With its broad mandate to create a comprehensive workforce development system, the WIB has an opportunity to integrate funds from economic development, labor department, state education and other grant opportunities so as to best deliver customer driven services.

Board Membership

By Federal law, local Workforce Development Boards are required to maintain a 51% representation from the private sector.  The intent of this law is to prioritize the needs of the businesses and develop a workforce development system, which is accountable to customers (business and individuals).  The remaining board membership is composed of labor and public sector representatives.  The public sector membership brings to the board the perspective of the organizations funding the workforce development system as well as those organizations directly providing services to customers. 

The Chautauqua County Workforce Development Board  (WDB) is comprised of 21members.  The WDB’s goal is to seat a membership that represents the diversity of business and individual needs within our county.  Balance is sought between small and large businesses, type of industry, geographical location and individual diversity.  Board members agree to serve three-year terms. 

Board Organization

The WIB is lead by an Executive Committee currently consisting of:

Chair Paul Stage - Stage Insurance Company
Vice Chair Mike Pease - The Chautauqua Center
Treasurer  Donna Flinchbaugh - Northwest Savings Bank
Secretary  Doug Stock – AFLCIO

The work of the Board is conducted in committees, with each Board member having the responsibility to participate in at least one committee.  The committees and their roles include:

Executive Committee - Leads the operations and policy-making functions of the Board.

Finance Committee - Oversees the financial operations of the Workforce Development System and monitor financial contracts.

One Stop/Performance Committee - Responsible for the development and oversight of all one-stop operations.  Includes operations and facilities when necessary.  Responsible for the oversight of performance standards, One-Stop Certification, and system integration. 

Training Committee Develop policy recommendations to the WDB on the establishment of criteria for individuals to receive funding, the level of funding and requirements of providers to provide certified training.  Subsequently recommend certification of providers as needed.

Personnel/Nominating Committee Responsible to nominate board members and officers for Board approval as well as oversee the paid staff of the WDB (Executive Director, Chief Financial Officer and Administrative Assistant).

Special Populations Committee Serve as a liaison and consultant to WDB on quality of service delivery to individuals with disabilities.

Youth Committeel Serve as liaison to the WDB on youth employment and training policy.


Meetings occur quarterly.    The Board meetings rotate between north and south locations.  All meetings are open to the public.


The WDB is staffed by four paid professionals:
Katie Geise, Executive Director
Cheryl Calhoun Director of Finance
Jody Cheney - Information Technology/Facilities/Administrative Assistance
Janelle Horton Finance Assistant

Staff offices are located at 4 E. 3rd Street, Jamestown, NY.  We can be reached at 716-661-9324. 

One Stop Centers

Two One-Stop Centers are currently operating in Chautauqua County.  The Centers provide a network of comprehensive services and labor market information for employers, workers and job seekers.  They offer skill assessment; central posting of job and skill needs; access to qualified service providers; financial aid for training and referrals to other education, training and social services.  The Chautauqua County WIB has chosen Career Systems Development  to serve as the operator of the One-Stop Centers. 
The One-Stop Centers operate under the business name of Chautauqua Works and are located in:

4 E. 3rd Street, Suite 102
Jamestown, NY 14071 


407 Central Avenue
Dunkirk, NY  14048